wintk
We Read Every Email

Let's Talk

Have a question about our work? Want to help with Community Aid? Interested in a partnership? Just pick the right channel below — we respond to everything within 48 hours.

Reach Out

Pick the Right Channel

Community Aid

Questions about our aid programs, want to volunteer, or have a partnership idea? This is the one.

VolunteeringProgramsPartnerships
info@win-tk.com

Media & Editorial

Press inquiries, interview requests, or editorial collaborations with fr24news.com. Talk to the newsroom.

PressInterviewsCollaborations
editor@fr24news.com

General

Everything else — questions about WINTK, feedback on the sites, corrections, or just saying hello.

FeedbackQuestionsCorrections
info@win-tk.com
What Happens Next

After You Hit Send

01

We Read It

Every email gets read by a real person. No auto-replies, no ticket systems. We see your message the same day it arrives.

02

We Route It

Community aid goes to the programs team. Media inquiries go to the editorial desk. General questions come to the core team.

03

We Reply

Within 24–48 hours, you get a real answer — not a template. If we need more time to investigate, we'll tell you that too.

Helpful Tips

Get a Faster Reply

We answer everything, but these tips help us get back to you quicker.

Use a clear subject line

"Community Aid — Volunteer in Rangpur" is way better than "Hello" or "Question". Helps us route it to the right person immediately.

Include specifics

If you're reporting an error, send the URL. If you want to volunteer, mention your district. Details save back-and-forth.

Mark urgent items

If it's time-sensitive community aid, put "URGENT" in the subject. We prioritize those and usually respond same-day.

Write in your language

English or Bengali — both work. Our team handles both. Use whatever you're more comfortable with.

Our Platforms

Find Us Online

Three sites, all part of WINTK. Pick the one that fits what you're looking for.

win-tk.com

Brand Hub

The main site — our story, Community Aid, transparency reports, and everything that ties the brand together.

You're here

wintk.gg

Community

Guides, resources, and Q&A about digital platforms — written in plain language, in English and Bengali.

Visit wintk.gg

fr24news.com

Editorial

Independent news coverage — tech, sports, and community stories that the bigger outlets don't always pick up.

Visit fr24news.com
FAQ

Common Questions

01How long does it take to get a reply?
We respond to all emails within 24–48 hours. Community aid inquiries marked as "URGENT" get prioritized and we try to respond the same day.
02What languages can I write in?
English or Bengali — both work perfectly. Our team handles both, so write in whatever you're more comfortable with.
03I found an error on one of your sites. What do I do?
Email info@win-tk.com with the page URL and a description of what's wrong. We take corrections seriously — errors get fixed publicly, not quietly edited away.
04Can I volunteer with Community Aid?
Yes. Email info@win-tk.com with "Volunteer" in the subject line and tell us where you're based and what you'd like to help with. We operate across 5 districts in Bangladesh and are always looking for people on the ground.
05I'm a journalist. How do I reach the fr24news.com team?
Email editor@fr24news.com directly. That goes straight to the editorial team. For brand-level inquiries about WINTK overall, use info@win-tk.com instead.

Ready to Reach Out?

Whatever it is — a question, an idea, a correction, or just feedback — we want to hear it. Hit send and we'll take it from there.

Email UsExplore Community Aid